Questions & answers

Sources you're authorised to sell: another store you own or operate, your own brand's products, a supplier you hold a dropshipping or wholesale agreement with, products you're officially licensed to sell, or a rights holder who has given you written permission.

Before Sourcely fetches anything from a source it hasn't seen before, you record which of those applies and name the arrangement. That's kept against your store, and you can remove a source at any time — which also stops anything still queued from it.

Sourcely is not a tool for copying another retailer's listings. Product photography and descriptions belong to whoever created them; importing them without permission can expose your store to legal claims and breaches Shopify's terms.

Then don't import from it. There's no way to verify a supply agreement automatically, so the declaration is taken on trust — which makes it your responsibility, and a false declaration is a representation you've made to us and to Shopify. If a rights holder contacts us about content imported into your store, that record is what we'll refer to.

Paste a collection page, a category page or a sitemap from a source you've recorded an authorisation for, and Sourcely finds the products behind it. On Pro you can queue 500 products at a time, up to 250 a day. You don't need to tell it what kind of link you've pasted — it works that out.

Yes, wherever the source publishes them. Options and their values come across as real Shopify variants, each with its own price and SKU. Shopify allows 100 variants per product; if a source has more, the extras are dropped and the listing is flagged so you know.

Not exact counts — no site publishes them. Shopify withholds inventory quantities from its public product endpoints, and the structured data standard other sites use only carries "in stock" or "out of stock". Sourcely imports that signal: an out-of-stock product publishes at a quantity of zero instead of arriving sellable. You set the starting quantity for in-stock products in Settings.

One product that was successfully read and placed in your review queue. A link that fails — a site that blocked us, a page with no product on it — costs you nothing.

Yes, from either the Import screen or the review queue. Pausing holds everything that hasn't started; anything mid-import finishes. Cancelling drops only what hasn't been imported yet — products already in your review queue stay there, because they've already cost you part of your allowance.

No. Every import waits in the review queue until you approve it, and new products publish as drafts by default so you get a second look in Shopify before anything is visible to shoppers. You can switch that to Active in Settings once you trust a supplier.

Edit the price on any row in the review queue, or set a markup percentage in Settings that's applied to every import. There's also an "apply markup to selected" action for a one-off batch. A product with no price, or a price of zero, is skipped when you approve — that's almost always a failed reading rather than a giveaway.

Yes. Choose collections in Settings and every import joins them, or set a collection on a specific batch from the review queue. Only manual collections can be chosen; a smart collection decides its own membership from its rules.

Products already published to your store are yours and stay exactly as they are. Sourcely's own records — your settings, import history and anything still in the review queue — are deleted when Shopify sends the uninstall data request, normally within 48 hours.

It rewrites the product title, description, meta title, meta description and tags as original copy, written around the terms shoppers search for. The imported version is kept alongside it, so you can compare the two and switch back.

It's also the answer to a real problem: publishing a supplier's wording word for word means running the same text as every other store selling that product, which search engines discount.

It's instructed not to, and specifically not to invent materials, measurements, certifications, warranties or country of origin. Where a source page is thin, it writes less rather than filling space. Review the copy before publishing — you always get that chance.

It's optional. Sourcely includes a shared AI allowance that every merchant draws on, and when that's busy imports can wait. Adding your own free key from console.groq.com removes the wait entirely. It's encrypted before it's stored and used only for your imports.

Generally no. Product photography and descriptions belong to whoever created them, and importing them doesn't transfer that. Before your first import you confirm you hold the rights to the content you're bringing in.

Sourcely is intended for importing from your own stores, from suppliers you work with, and from sources that permit resale of their listings. If you're unsure, the Pro plan's rewriting produces original copy, which removes the question for text — though not for photographs.

Yes. Sourcely reads a site's robots.txt before every request and won't fetch pages it disallows, including rules written specifically for the Sourcely user-agent. There's a public page explaining the crawler and how to block it.

Products and inventory, to create the listings. Locations, to know where stock sits. Files, to upload images a source won't serve directly. Shipping and publications, to apply a delivery profile and put an approved product on your Online Store.

It requests no access to customers, orders or payments — so it has no technical means of reading them.